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PWD’s programs include:
- information services
- individual and group advocacy
- systemic advocacy
- education and training.
PWD also auspices the National Disability Abuse and Neglect Hotline and the Complaints Resolution and Referral Service.
Information services
PWD informs its members, and the public, about disability rights issues through websites, email updates, its newsletter and other publications. PWD also suggests other sources of information and assistance.
Individual and group advocacy
PWD offers a free individual and group advocacy service for people with disability. The service provides non-legal advocacy to individuals and groups of people with disability who have serious and urgent problems. The service also gives information to people with disability and their associates about how to advocate for themselves. This service is available to people with all kinds of disability no matter where they live in New South Wales.
Systemic advocacy
PWD advocates for the reform of systemic issues that have a negative impact on people with disability and their associates. The goals of PWD’s systemic advocacy program are:
- the promotion of social justice for people with disability
- the promotion of the contribution and potential of people with disability
- the achievement of positive changes to those structures, policies and practices that exclude and discriminate against people with disability and put them at risk of abuse and neglect.
Education and training
PWD has extensive experience in the development and delivery of professional training across a wide range of disability areas, including:
- disability awareness
- communication with people with disability
- developing information in alternative formats
- human rights and disability
- effective consultation with people with disability
- anti-discrimination
- disability, development and capacity-building
- diversity in the workplace and employment of people with disability
- creating flexible and accessible services for people with disability.
PWD develops flexible training packages tailor-made to meet the needs of an organisation. To find out more about PWD’s training services or to discuss your specific training needs, contact the Acting Manager, Information and Education, Fiona Godfrey.
National Disability Abuse and Neglect Hotline
The National Disability Abuse and Neglect Hotline receives reports of abuse and neglect of people with disability receiving Commonwealth, state or territory government-funded disability services, and forwards these to appropriate government agencies for investigation.
For more information see the Hotline website.
Complaints Resolution and Referral Service
The Complaints Resolution and Referral Service (CRRS) assists in the resolution of complaints from people who use disability employment, target support and advocacy services funded by the Australian Government Department of Families, Housing, Community Services and Indigenous Affairs.
For more information see the CRRS website.
Email us at pwd@pwd.org.au
