Released on August 17 2011, the NSW Ombudsman's special report to Parliament, More than board and lodging: the need for boarding  house reform, identified serious concerns about the safety, health, welfare and rights of the residents of licensed boarding houses and the adequacy of the  system that is meant to protect them.

In his report, the Ombudsman highlighted how he has "repeatedly found critical failings on the part of Ageing, Disability and Home Care (ADHC) to fulfil its responsibilities to monitor licensed boarding houses and ensure their compliance with requirements." The report also identified how ''It is of particular concern that many issues we have identified in our most recent investigation and review work are consistent with those we initially identified nine years ago," and that "The current legislation governing licensed boarding houses and the standards expected in such facilities are inadequate to protect already vulnerable residents from harm and violations of their fundamental human rights."

This report is a further timely reminder of the need for the NSW Government to learn from this documented  experience and expedite the much needed reform of the licensed boarding house  sector.  The report is available on the  Ombudsman's website or can be read here More than board and lodging:  the need for boarding house reform.

PWDA issued a press release in relation to the report, which can be read at Ombudsman's Report a Damning Indictment of Licensed Boarding House Monitoring and Reform.

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